Frequently Asked Questions

A Mystery Box is a surprise-filled package created just for you! 🌌

You pick the theme, size, and colour/style, and then the fun begins — each item inside is chosen through a handpicked lucky draw, making every box one-of-a-kind. No two Mystery Boxes are ever the same!

Unlike a Mystery Box, a Goodie Box is not a surprise. These are pre-curated sets designed around each theme — what you see is what you get. Perfect if you’d rather know exactly what treasures will arrive while still enjoying BluMoon’s magical touch.

We offer a variety of themed boxes to suit every soul and occasion:

✨ Her’s – feminine treasures and self-love delights.

✨ Furbaby – treats and toys for your pets.

✨ Pamper – all things soothing, cozy, and indulgent.

✨ Stationery – perfect for the organized dreamer.

✨ Teacher’s – a thoughtful thank-you gift.

You can choose from:

🌙 Small – a pocket of delight.

🌙 Medium – a balanced box of magic.

🌙 Large – the ultimate treasure chest of surprises.

Yes! 💫 Each box can be styled around your favourite colours or vibes — from forest greens and boho neutrals, to bold brights and soft pastels. Your chosen look sets the tone for your packaging and items.

Once you place your order, we place themed items into a draw bowl and handpick them on paper. Whatever is drawn gets packed into your box — making it a true mystery every time! 🎁✨

Pricing varies depending on the box size and type (Mystery or Goodie).

👉 Visit the Mystery or Goodie Box pages for up-to-date prices and options.

Everyone! 🌙 Whether it’s a treat for yourself, a surprise for a loved one, or a gift for a special occasion, there’s a box for every person, pet, and moment.

Yes, we offer shipping across South Africa (rates displayed on the order forms). If you’re local, you may also arrange collection.

Orders are usually prepared and dispatched within 3–5 working days after payment. Each box is carefully packed with detail, so it’s worth the wait! ✨

It’s simple!

1. Head to our Mystery- or Goodie Box pages on the website main menu.

2. Select your theme, size, and colour/style.

3. Place your order by submitting the order form.

4. We’ll do the rest — packing your box with love and a sprinkle of moonlight. 🌌✨